Shipping Policy:
Thank you for shopping with us! We want to ensure that you receive your order as quickly as possible, while also providing a reliable and affordable shipping service. Here are some important details about our shipping policy:
- We currently offer shipping to locations within Australia only.
- Shipping fees will be calculated at checkout based on the weight and dimensions of your order.
- We use a variety of trusted shipping carriers to ensure your order is delivered safely and on time.
- Please allow 1-2 business days for us to process and ship your order.
- Delivery times may vary depending on your location, but typically range from 3-7 business days.
- You will receive a shipping confirmation email with tracking information once your order has been shipped.
- If you have any questions about your order or shipping, please don’t hesitate to contact us.
Return Policy:
We want you to be completely satisfied with your purchase, but we understand that sometimes things don’t work out. Here’s what you need to know about our return policy:
- We accept returns on all products within 30 days of purchase, provided that they are in their original condition and packaging.
- To initiate a return, please contact us with your order number and reason for the return.
- If the item is damaged or defective, we will cover the cost of return shipping. Otherwise, the customer will be responsible for return shipping fees.
- Once we receive your returned item, we will issue a refund to the original payment method within 5-7 business days.
- Please note that we do not accept returns on sale items, unless they are defective or damaged.
- If you have any questions or concerns about our return policy, please contact us and we will be happy to assist you.