Thank you for shopping with us! We want to ensure that you receive your order as quickly as possible, while also providing a reliable and affordable shipping service. Here are some important details about our shipping policy:
- We currently offer shipping to locations within Australia only.
- Shipping fees will be calculated at checkout based on the weight and dimensions of your order.
- We use a variety of trusted shipping carriers to ensure your order is delivered safely and on time.
- Please allow 1-2 business days for us to process and ship your order.
- Delivery times may vary depending on your location, but typically range from 3-7 business days.
- You will receive a shipping confirmation email with tracking information once your order has been shipped.
- If you have any questions about your order or shipping, please don’t hesitate to contact us.
We want you to be completely satisfied with your purchase, but we understand that sometimes things don’t work out. Here’s what you need to know about our return policy:
- We accept returns on all products within 30 days of purchase, provided that they are in their original condition and packaging.
- To initiate a return, please contact us with your order number and reason for the return.
- If the item is damaged or defective, we will cover the cost of return shipping. Otherwise, the customer will be responsible for return shipping fees.
- Once we receive your returned item, we will issue a refund to the original payment method within 5-7 business days.
- Please note that we do not accept returns on sale items, unless they are defective or damaged.
- If you have any questions or concerns about our return policy, please contact us and we will be happy to assist you.